Blog: News & Updates

There is no question that search engine optimization is ever changing and evolving – rapidly! Because of this, it’s important for SEO experts to be on top of what’s hot and insights as to what is not longer useful.  Since the search engines are consistently updating their algorithms and guidelines, it’s important to not only …

Exceptional customer service is something that all practices strive for and most will claim they have. While everyone attempts to reach this golden standard of courteous interaction with their patients, this is not something every practice has mastered. It can be a deciding factor for a patient giving their business or choosing to sever ties, …

In 2018, Firm Media will be launching new initiatives to help better enhance our client’s campaigns. That includes: Proprietary Analytics Platform High Quality Photography & Videography Comprehensive Website Audits Truly Custom Web Design Proprietary Analytics Platform Navigating Google Analytics can be quite cumbersome. Waiting for a quarterly review to hear how your campaign is performing …

When working with a digital marketing partner, it’s important to choose the right one in order to reap the most benefits. A substantial amount of time and resources can be lost if your practice discovers the digital marketing partner you selected isn’t a good fit. Doing your due diligence upfront can help save you valuable …

We all get emails: work emails, personal emails, spam emails, etc… Hundreds of emails are coming through our inboxes on a daily, weekly or monthly basis (if you get hundreds of emails on a monthly basis, we envy you). Email marketing has been around for so long that the majority of us are numb to …

Many doctors struggle with the idea of giving away pricing information online. On one hand, they want to be transparent about their practice and pricing. On the other hand, giving away prices may lead to less phone calls, less consultations, and a list of other issues. So what should you do? Let’s break down some of …

If you did not get a chance to read our optimization tip #1 on photos, please click here. If you did not get a chance to read our optimization tip #2 on question and answer, please click here. In the final part of our three part series on RealSelf optimization, we will be covering one …

If you did not get a chance to read our optimization tip #1 on photos, please click here. In part two of our three part series on RealSelf optimization, we will be covering one of RealSelf’s most important features: Q&A. For those of you who may not be too familiar with this piece of the …

In the first part of this three part RealSelf optimization series, we will be covering photos, both cover photos and before & after photos. As many of you already know, one of the biggest driving factors in a patient’s decision to choose you as their surgeon is before and after photos. But how many should you …

We get it. You hate Yelp. You think they’re extortion artists, they hide your good reviews, the Sales reps can be pushy, etc… Believe us when we say, we’ve heard them all. Whether you personally like Yelp or not is actually irrelevant. Why? Because your potential patients are using Yelp to research you and your …