Did you know that more than half of patients do their own research before choosing a medical practice? At Firm Media, we specialize in Reputation Management, where we help monitor and manage online reviews while ensuring HIPAA compliance.
We make sure your practice gets positive feedback, respond to any concerns, and handle negative reviews carefully. With our help, you can build a strong reputation online, earn trust from patients, and attract more people to your practice.
Maintaining HIPAA Compliance While Handling Reviews
By partnering with Firm Media, you gain access to our expertise in reputation management and HIPAA compliance. We provide the necessary guidance and support to help your practice navigate the complexities of managing patient reviews while adhering to HIPAA regulations. Trust us to protect your online reputation and maintain patient privacy.
Why ReputationNest™?
- Automated Review Requests: Using text and email, your best patients will be conveniently asked to review your practice.
- Negative Feedback Handled: Our professionals can flag inappropriate reviews for removal and reply to those that stick.
- HIPAA Compliance: Your license and reputation are protected with our properly formatted replies.
- Streamlined Efficiency: The power of Swell integration can mean your team will be saved from hours of unnecessary busy work.
- SEO Enhancements: Enhance your visibility and credibility on various maps with consistent, high-quality, and growing reviews.
- Quarterly Reports & Optimizations: Gain clear insights into your review volume, trends, and other successes.
of patients use online reviews to evaluate physicians.
Source: Software Advice
of consumers trust reviews as much as personal recommendations from friends and family members.
Source: ElectroIQ
of customers expect companies to respond to negative feedback within one week.
Source: ReviewTrackers
Choose the Right Package for Your Practice
ReputationNest™ Lite
A basic level of service for those practices with established online reputations. This package focuses on maintaining consistency through monitoring and responding along with website inclusion.
*Swell integrates with most EMR/PMS systems
ReputationNest™ Plus
A basic level of service for those practices with established online reputations. This package focuses on maintaining consistency through monitoring and responding along with website inclusion.
*Swell integrates with most EMR/PMS systems
Why Choose Firm Media?
With extensive experience in medical marketing, Firm Media is your trusted partner in reputation management. Our tailored approach ensures your practice’s online presence reflects the high-quality care you provide. We protect your reputation while helping you attract new patients.
Take Control of Your Online Reputation Today
Don’t leave your practice’s reputation to chance. Partner with Firm Media and let ReputationNest™ help you build a positive, lasting online presence. Ready to elevate your reputation? Reach out today to learn more about how ReputationNest™ can help your practice thrive.
THE RESULTS?
Good Reviews Lead to Good Rankings
“The reputation management service ensures a robust web presence. As the SEO Manager, I love when a client adds this service, because the campaign gets traction so much more quickly. It makes a world of difference. In my experience, there are two types of businesses: those that struggle in many areas, including review generation. And those that are successful because they dominate the internet landscape with their reviews.”
Vincent Frankini | SEO Manager
Impact of Reputation Management on SEO and Web Visibility
At Firm Media, our data specialists have observed a consistent correlation between a business’s quantity of positive reviews and their search engine rankings. In other words, the more positive reviews a business has, the higher it tends to rank in search results.
