Did you know that more than half of patients do their own research before choosing a medical practice? At Firm Media, we specialize in Reputation Management, where we help monitor and manage online reviews while ensuring HIPAA compliance. We make sure your practice gets positive feedback, respond to any concerns, and handle negative reviews carefully. With our help, you can build a strong reputation online, earn trust from patients, and attract more people to your practice.
Maintaining HIPAA Compliance While Handling Reviews
By partnering with Firm Media, you gain access to our expertise in reputation management and HIPAA compliance. We provide the necessary guidance and support to help your practice navigate the complexities of managing patient reviews while adhering to HIPAA regulations. Trust us to protect your online reputation and maintain patient privacy.
Why Reviews Are Important for Medical Practices
Patient reviews are vital for guiding prospective patients to your practice. Positive reviews build trust, credibility, and brand exposure, attracting more patients. Negative reviews can discourage new patients from contacting your practice. Managing patient reviews is crucial for your medical practice’s visibility and success.
The Role of Reputation Management for Medical Practices
Online customer reviews play a crucial role in the relationship between medical practices and patients. Positive reviews can enhance a medical practice’s reputation, build trust with potential patients, and attract new clientele. On the other hand, negative reviews can significantly impact patient confidence and deter individuals from seeking medical services. Managing and responding to patient reviews is essential for medical practices to maintain a positive online presence, establish patient trust, and foster a strong patient-provider relationship.
of consumers feel that the number of reviews a business has is critical when reviewing and deciding whether to use its services.
of consumers trust reviews as much as personal recommendations from friends and family members.
of customers expect companies to respond to negative feedback within one week.
Which One Is Right For You?
Reputation Nest™
Reputation Nest™ Plus
Reputation Nest™ Pro
Getting Reviews Is Hard. We Help Make It Easy.
The fact is that only a very small percentage of patients leave reviews. Firm Media implements strategies to help you maximize the amount of reviews you collect. At the same time, we will show you how to change the path of a disgruntled patient so they can air their grievance privately, instead of broadcasting it on Yelp or Google.
THE RESULTS?
Good Reviews Lead to Good Rankings
“The reputation management service ensures a robust web presence. As the SEO Manager, I love when a client adds this service, because the campaign gets traction so much more quickly. It makes a world of difference. In my experience, there are two types of businesses: those that struggle in many areas, including review generation. And those that are successful because they dominate the internet landscape with their reviews.”
Vincent Frankini | SEO Manager
Impact of Reputation Management on SEO and Web Visibility
At Firm Media, our data specialists have observed a consistent correlation between a business’s quantity of positive reviews and their search engine rankings. In other words, the more positive reviews a business has, the higher it tends to rank in search results.
