Columbia Dental Health Center

Hello, We’re Firm Media!

In today’s world, competition amongst healthcare practitioners is becoming incredibly steep while traditional marketing practices have been in steady decline. At Firm Media, we recognize that healthcare professionals must use their marketing dollars wisely to ensure a return on investment—and since our founding, this has been our mission. It is our goal to be your marketing partner of choice—ultimately moving the needle through intentional action, bringing more patients through your doors, and allowing you the time and focus to deploy your own expertise.


We Provide Fast & Personalized Support

We believe in the power of relationships. As such, we place special focus on the talent and expertise of our Account Executive team. Your Account Executive professional is responsible for walking you through the onboarding process, facilitating the launch of your website, and serving as the point person during the entirety of your digital marketing campaign. Here at Firm Media, you will have the opportunity to get to know your Account Executive who is assigned to your practice.

100
%
Satisfaction Score
Out of 100 Surveyed Tickets
2.7
Hrs
Average Resolution Time
83.2
%
Of Tickets Only Took Only 1 Reply To Solve

High Quality Media Production

Case Study: SF Oral Surgery

“We thought we were doing a pretty good job with our website and social media and were nervous about handing over our digital identity. But, Firm Media has completely exceeded our expectations in terms of what we thought was possible. We are very thankful for their efforts and taking this huge task off our plate. They are always on top of things, easy to communicate with and proactive.”

+
26
%
Increase In Sessions
+
43
%
Increase in Traffic From Search Engines
+
87
%
Increase in New Patient Leads

Service Details

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  • Custom homepage design
  • Site developed in a mobile-responsive, accessibility friendly, and SEO ready WordPress CMS
  • Up to 10,000 words of content development for homepage and services
  • Website is property of the practice

  • 24 month campaign to increase organic search visibility and traffic for:
    • Keywords, sample these words can be changed
      • Emergency Dentistry
      • Implant-Retained Dentures
      • Dentures and Partials
      • Wisdom Teeth Removal
      • Surgical Extraction
    • Geo-Target
      • Columbia, SC
  • Development of meta-data, title tags, cross-linking strategy, and more
  • Citation development and clean up
  • Up to 10,000 words of content development for blog articles

  • 24 month campaign to increase social media traffic from Facebook and Instagram
  • Content development and distribution up to 1 post weekly
  • Creation of editorial calendar for client review of monthly post schedule and theme
  • Promotion of events and PR campaigns including ads and landing page development
  • Monthly budgets for boosting posts, and PR not included and billed directly to client

  • 24 month campaign to increase Online reviews for Google and Yelp
  • Integration of Firm Media’s survey tool for custom website design
  • 5-star reviews from 3rd party websites will populate on site in real-time
  • Review monitoring services with HIPAA compliant response

  • Hosting of custom website design on Firm Media’s dedicated medical servers
  • SSL certificate installed annually to maintain optimal security settings
  • Uptime management and security monitoring to thwart hacking attempts
  • Daily backups of database to limit losses of data
  • Webmaster support to patch plugins and CMS updates
  • Accessibility overlay powered by accessiBe for ongoing ADA compliance support
  • Quarterly accessibility functionality evaluations for ongoing ADA compliance support

Marketing Packages

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  • Social Media Instagram/Facebook- $500 per month
  • Search Engine Optimization (SEO) – $1,000 per month
  • Content Development (20,000 words 24 months) – $250 per month – for blogs and fresh content for rankings
  • Citation Development – $150 per month – Yelp and WebMD are unclaimed for example
  • Reputation Management – $250 per month – Better review process, and getting 5 star reviews on the website quickly
  • Hosting & Webmaster – $300 per month
  • Accessibility Plugin – $150 per month
  • Marketing Exclusivity – Included
  • Analytics Reviews – Included
  • PPC (Pay Per Click) – $750 per month. Additional
  • Social Media advertising – $750 per month. Additional

  • Custom Website Design
  • Content Development (10,000 Words for the build out). Any content remaining will roll into the marketing allotment

  • Photography – $5,500
  • Welcome video – $7,500
  • Patient Testimonials – $600 Per Testimonial
  • Doctor Bio – $600 – Per Bio
  • Travel – $2,500 – All included

Case Study: Coastal Virginia Oral & Maxillofacial Surgery

“Firm Media has been great to work with in designing and launching our new website. We appreciated the thought and time that they put into their work. Their attention to detail far exceeded what our previous marketing company did for us. Our account executive is quick to respond to my phone calls or emails whenever we have questions. We have been very happy with our partnership and look forward to growing our online presence.”

+
23
%
Increase in Organic Search Traffic
+
57
%
Increase in Social Media Traffic
+
10
%
Increase in Direct Traffic

How We Use Analytics To Measure Success For Your Practice

Should you choose to enter a marketing agreement with Firm Media, you will have the opportunity to sit down with the team and evaluate the success of your campaign on a quarterly basis. The site our team develops will be completely integrated with Google Analytics, so our team of Google Certified Partners will be able to track and analyze behavioral data and on-site conversions.

Our goal is to help you gain a complete understanding of how your marketing dollar is being utilized. Some of the key performance indicators we track include traffic, form submission, phone calls, time on site, pages per-session, and more. Campaign data can be accessed 24/7 utilizing Firm Media’s data studio.