They were honest from the start. They guided me every step of the way to ensure that my website was up to standards and kept improving. They took a hands on approach and I never felt that they had forgotten about me.
Dr. Susan Kaweski
Firm Media has successfully helped me transfer my personality and practice philosophy onto my website. I’ve been so pleased working with their team which is something that I felt I was missing with the large corporate firms I was working with before.
Dr. Bryce Williams
When working with a digital marketing partner, it’s important to choose the right one in order to reap the most benefits. A substantial amount of time and resources can be lost if your practice discovers the digital marketing partner you selected isn’t a good fit. Doing your due diligence upfront can help save you valuable time, money and headaches in the future. Plus, you’ll be......
READ MOREHave you been in your Google Analytics and noticed that your traffic is higher than usual, but your behavioral statistics (bounce rate, pages/session and session duration) are worse? Well, you may be getting hit with a lot of spam within your analytics account. The spam gets called by different names depending on who you talk to, but for the purpose of this article, spam will......
READ MOREHaving consistent and high quality before and after photos are absolutely essential for any medical practice. With digital users reading less and less these days, the old saying of, “a picture is worth a 1,000 words” could not be more true. Having great before and after photos that are consistent can push a user to contact you, but with poor before and after photos, odds......
READ MORESo you’ve started marketing your professional practice online and things are going pretty well. All of the statistics are showing that you’re getting people to your website and you’re getting people to call you. But when you look at the revenue you earned from digital marketing for a specific time period, you notice that no new patients came in from the Internet. If all of......
READ MOREPay-Per-Click (PPC) is a great tool for acquiring new patients, but can be extremely costly and time-intensive if you’re not utilizing it properly. All to often, we see that practice owners are afraid to invest in PPC because their previous campaigns did not produce results and were extremely costly. If you (or your current marketing partner) set up a campaign without optimizing it, then it will be......
READ MOREFinding the right digital marketing strategy for designing a new website can be a difficult and often frustrating process. Firm Media’s Joshua Lott sits down in the second episode of our “Insights with Firm Media” series to discuss the top 3 questions that every website should answer. Who Are You? When answering the question “Who Are You?” a lot of people tend to think that they can just......
READ MOREAs a practice owner you may have had to deal with a negative review or two. Let’s face it, mistakes happen. But what about when these reviews are hurtful or inaccurate? Have you ever wondered what types of reviews can be removed? Yelp’s Content Guidelines and Terms of Service indicate many cases in which practice owners can flag customer reviews for removal. Reviews That Are Irrelevant to Users Yelp......
READ MOREThe search for the right digital marketing partner can be a difficult and often frustrating process. Firm Media CEO Chris Suchanek sits down in the first episode of our “Insights with Firm Media” series to discuss the top 5 things that every practice should be looking for in a digital marketing partner. They Have a SystemThe marketing team you work with should have a system......
READ MOREYour website is ranking well in the search engines and patients are contacting you. Their inquiries might be about pricing, procedure questions, or they’re ready to book their consultation. Then when you review your costs, you notice that all of those leads that contacted you through the Internet did not convert into getting surgery. It’s unfortunately a common theme in digital marketing for professional practices. So what can you do?...
READ MOREGroupon is a fantastic website for deals on certain experiences or products. Food Storage Container Set: $9.99? YES! Portable Key-Chain Phone Charger: $7.99? Absolutely! Breast Augmentation: $2,999? Wait, what? How can this be a safe and smart choice for potential patients? It’s not. How can a patient choose a plastic surgeon and procedure based on a “deal” instead of coming in for a consultation to learn about their doctor and their options for the best results? Deep down, you know it’s not a wise choice, and wonder if you may need a revision surgery in the future. Keep that in mind as you read this post....
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