RealSelf Optimization Tip #2 – Question & Answer

If you did not get a chance to read our optimization tip #1 on photos, please click here. In part two of our three part series on RealSelf optimization, we will be covering one of RealSelf’s most important features: Q&A. For those of you who may not be too familiar with this piece of the website, Q&A gives the opportunity for patients seeking treatment to......

READ MORE

RealSelf Optimization Tip #1 – Photos

In the first part of this three part RealSelf optimization series, we will be covering photos, both cover photos and before & after photos. As many of you already know, one of the biggest driving factors in a patient’s decision to choose you as their surgeon is before and after photos. But how many should you upload? What procedures should be uploaded? And what about cover......

READ MORE

Why You Can No Longer Afford To Ignore Yelp

We get it. You hate Yelp. You think they’re extortion artists, they hide your good reviews, the Sales reps can be pushy, etc… Believe us when we say, we’ve heard them all. Whether you personally like Yelp or not is actually irrelevant. Why? Because your potential patients are using Yelp to research you and your practice more than any other doctor review site. Yelp is......

READ MORE

How To Filter Out Spam from Your Google Analytics Account

Have you been in your Google Analytics and noticed that your traffic is higher than usual, but your behavioral statistics (bounce rate, pages/session and session duration) are worse? Well, you may be getting hit with a lot of spam within your analytics account. The spam gets called by different names depending on who you talk to, but for the purpose of this article, spam will......

READ MORE

3 Right & Wrong Ways To Answer A Phone Call From A Digital Lead

So you’ve started marketing your professional practice online and things are going pretty well. All of the statistics are showing that you’re getting people to your website and you’re getting people to call you. But when you look at the revenue you earned from digital marketing for a specific time period, you notice that no new patients came in from the Internet. If all of......

READ MORE

3 Reasons You’re Afraid of Pay-Per-Click Advertising for Your Practice (And Why You Shouldn’t Be Afraid)

Pay-Per-Click (PPC) is a great tool for acquiring new patients, but can be extremely costly and time-intensive if you’re not utilizing it properly. All to often, we see that practice owners are afraid to invest in PPC because their previous campaigns did not produce results and were extremely costly. If you (or your current marketing partner) set up a campaign without optimizing it, then it will be......

READ MORE

The Top 3 Questions Every Website Should Answer

Finding the right digital marketing strategy for designing a new website can be a difficult and often frustrating process. Firm Media’s Joshua Lott sits down in the second episode of our “Insights with Firm Media” series to discuss the top 3 questions that every website should answer. Who Are You? When answering the question “Who Are You?” a lot of people tend to think that they can just......

READ MORE

Firm Media Named “Agency of the Year” by the American Advertising Federation

This year, our team received two nominations and one award at the 2015 American Advertising Federation (ADDY) Awards! Both our CEO Chris Suchanek and CFO Curt Sautter were humbled to accept this award. It was truly an honor to be nominated alongside some other great digital marketing agencies in the greater Los Angeles region. When they told us how grateful they were, our team was......

READ MORE

Google Panda 4.2 Rolling Out

Each site is different and will require different adjustments. Before this update, we had already begun refreshing some of the older content on long-time client websites to help with conversion and quality. These changes will continue, and perhaps become more aggressive. You may hear from our service team if we need to make changes that require your approval. ...

READ MORE

How Can I Convert More Digital Leads Into Actual Patients?

Your website is ranking well in the search engines and patients are contacting you. Their inquiries might be about pricing, procedure questions, or they’re ready to book their consultation. Then when you review your costs, you notice that all of those leads that contacted you through the Internet did not convert into getting surgery. It’s unfortunately a common theme in digital marketing for professional practices. So what can you do?...

READ MORE