As our world becomes increasingly digital, it has never been more important for a business to have a well-developed website and digital presence. Nowadays, prospective patients conduct online research, read reviews, and at times fully vet a medical or dental practice before contacting them directly.

In this blog, the digital marketing experts at Firm Media will explain the top three reasons you should invest in your website and digital presence right now.

Why a High-Quality Website & Digital Presence Matters to Patients

When a prospective patient considers their healthcare options and choices, the first place they will turn to is likely the Internet. Future patients will look to conduct online research—using a range of devices, including a computer, tablet, and smartphone—and begin to seek out providers who may be able to help them with their medical needs. This means that if a medical or dental practice neglects to have a significant online presence and an updated and user-friendly website, then that prospective patient may end up elsewhere and likely with the competition.

Ultimately, a prospective patient not only wants to see that a practice is present online, but that their assets communicate their areas of experience. Patients want to know what they can expect when they visit your office and want to know feedback from former patients before making a commitment.

Here are three reasons why it is so important for a practice to build an online presence:

  1. It Reaches a Wider Audience: Having a robust online presence allows for easier patient and prospective patient satisfaction. Being easily found online with consistent practice information will enable visitors to develop an understanding of your practice’s services and capabilities—and will help them get a feel for your practice before ever walking through the doors. Furthermore, a well-developed online presence attracts a broader audience than traditional marketing methods. People who may not be in your immediate area or who lack transportation—as well as a variety of other reasons—will still be able to learn about your practice, no matter where they happen to be located.
  2. It Builds Relationships and Trust: When someone is considering a medical or dental procedure, they are looking to find a trustworthy healthcare provider, someone who can deliver upon promised outcomes and who is reputable. A prospective patient knows that if they opt to undergo surgery, for instance, they are placing themselves in a vulnerable position. Therefore, they want peace of mind as they enter the relationship with your practice. This is where having branded assets and a consistent online presence can attract prospective patients to your practice and encourage them to reach out and schedule a consultation.
  3. It Allows for Better Marketing: Investing in building a digital presence through strategic digital marketing endeavors allows for better marketing. Your approach should encompass high-quality website development, social media marketing, reputation management, paid advertising, search engine optimization (SEO), and other factors so you can be found by and connect with the prospective patients who are crucial to your profitability and bottom line. Taking a comprehensive approach to creating your online presence will let you be found for the procedures and services most valuable to you while encouraging a prospect to move along in their buyer’s journey and act.

Build Your Digital Presence with Firm Media

There are many moving pieces when it comes to realizing a healthy digital presence. As such, the team of digital marketing experts at Firm Media are committed to exclusively helping medical and dental practices achieve best-in-class digital marketing that builds business and offers a return on investment.

We welcome the opportunity to learn about your practice and how you want to communicate with prospective patients on the Internet. Firm Media is a trusted partner that can help you realize your practice’s goals.

By Jaycie Kim
Jaycie is the Design Manager at Firm Media, where she brings a unique style of creativity paired with data driven decisions to help clients not only display their digital presence with confidence but also create campaigns that raise their ROI. With a passion and eye for design, she continues to follow the latest trends and engage in new, thought provoking ideas to make better products.