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Terms of Service

Firm Media, LLC Cancellation / Non‐Renewal of Service and Refund Policy

I. TERM
Internet advertising, website development and website hosting are services payable in advance for a period of time. Typically the term of the service is for one year.

II. CANCELLATION & REFUNDS
Internet advertising, website development and website hosting services are payable in advance with cash, check, money order or credit card. You (the customer) may cancel your order for Firm Media, LLC services, at no cost to you, at any time before the work is performed. You may cancel your service request in writing or via email. If you cancel internet advertising services before your project has been started, you are entitled to and will receive a prompt 100% refund.

III. PAYMENT FOR WORK PERFORMED
However, once work is performed or services are rendered by Firm Media, LLC, you are liable for full payment of the entire invoice amount. You are liable for all work performed and services rendered.

IV. ADVANCE PAYMENT
Domain name purchase, website construction and hosting are payable in advance. You are liable for any services performed before your refund request has been received and processed.

V. GUARANTEE
Firm Media, LLC does not guarantee the success or performance of your website or internet advertisement. You are liable for payment of Firm Media, LLC services rendered to you, regardless of response to your Internet advertising.

VI. RENEWAL RESPONSIBILITY
When your internet advertising, website hosting or domain name renewal term expires, Firm Media, LLC will attempt to contact you to determine if you wish to continue your website hosting or internet advertising service. However, you are responsible for your own internet advertising, website hosting and domain name renewal. If your internet advertising, website hosting or domain registration services are not renewed by you on the renewal due date, Firm Media, LLC will not be responsible for any loss of business or future loss of business due to any disruption or loss of any advertising, website hosting or domain name registration services.